Customer Service Job Description Answering phones from customers professionally and responding to customer inquiries and complaints.Researching required information using available resources.Handling and resolving customer complaints regarding services providedProviding customers with the project information according pre-call scriptIdentifying, escalating priority issues or complicated customer calls to team leader where required.Completing call notes and call reports as necessary and updating them in the CRM.Recording details of comments, inquiries, complaints, and actions taken. Join Us [wpforms id="10257"] Get In Touch job — الرجاء تحديد اختيار —SupportSalesCustomer Servies